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CARTEL TRADE

Last Updated: March 28, 2025

  1. INTRODUCTION At Cartel Trade Services ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and business operations.

  2. INFORMATION WE COLLECT

2.1 Personal Information:

  • Name and contact details

  • Address and location information

  • Email address and phone numbers

  • ABN (for business clients)

  • Project requirements and specifications

  • Payment and billing information

2.2 Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

  1. HOW WE USE YOUR INFORMATION

We use collected information for:

  • Providing requested services and quotes

  • Processing payments

  • Communicating about projects

  • Sending service updates and notifications

  • Improving our services

  • Marketing communications (with consent)

  • Legal compliance

  • Safety and security purposes

  1. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

  • Service providers and contractors

  • Payment processors

  • Legal and regulatory authorities

  • Business partners (with consent)

  • Professional advisors

We will never sell your personal information to third parties.

  1. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data

  • Regular security assessments

  • Staff training on data protection

  • Secure data storage systems

  • Access controls and authentication

  1. YOUR RIGHTS

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Lodge a complaint with relevant authorities

  • Withdraw consent at any time

  1. COOKIES AND TRACKING

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

  • Provide secure authentication You can manage cookie preferences through your browser settings.

  1. CHILDREN'S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect or maintain information from persons under 18 years of age.

  1. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

  1. DATA RETENTION

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  1. INTERNATIONAL DATA TRANSFERS

All data is stored and processed within Australia. We do not transfer personal information to overseas recipients.

  1. CONTACT US

For privacy-related inquiries or to exercise your rights, please contact us at: [Insert Contact Details]

  1. LEGAL BASIS FOR PROCESSING

We process personal information based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

  • Consent where required

  1. SECURITY INCIDENTS

In the event of a data breach that may affect your personal information, we will:

  • Notify affected individuals promptly

  • Report to relevant authorities as required

  • Take immediate steps to contain and remedy the breach

  1. COMPLIANCE

This privacy policy complies with:

  • Privacy Act 1988 (Cth)

  • Australian Privacy Principles

  • Other applicable Australian privacy laws and regulation

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